How Mobile Apps Work in the Hospitality Industry

Abstract

Talk about app for tourism or a big place, palace or a zoo, how they need it how customers can know more about their services. Hospitality, an industry where businesses are expected to exceed customer expectations, like literally exceed. Be it, hotels or theme parks or restaurants or resorts or clubs people expect that "customer delight" we often talk about in marketing. The hospitality industry is a multibillion-dollar industry that depends on the availability of leisure time and disposable income and it better be well spent. With this it's importance for the industry to keep up with the trends in technology to enhance the experience of their customers.