Assessing Job Satisfaction Among Pharm.D Professionals: A Nationwide Study in India

Abstract

Background: Job satisfaction is crucial for the effectiveness and quality of healthcare services, including pharmaceutical care. When pharmacy professionals are dissatisfied, it can lead to decreased productivity, increased absenteeism, higher turnover, and reduced working hours. However, limited research has explored the factors influencing job satisfaction among pharmacy professionals in India. This study aims to evaluate job satisfaction levels among Pharm.D professionals and identify key influencing factors.

Methods: A cross-sectional study was conducted from April to July 2024, involving 800 Pharm.D professionals from various sectors. Data were collected through a structured questionnaire distributed via Google Forms and analyzed using Microsoft Excel.

Results: A total of 800 professionals participated, with 58.9% female (472) and 41.1% male (328). Most (70.5%, 564) were aged 23-39 years. In terms of work experience, 43% had 0-2 years (344), 26% had 3-5 years (208), and 31% had 6-10 years (248). A significant 72% of participants reported dissatisfaction with their jobs, while only 13% expressed contentment with their roles. The lowest satisfaction score was related to job scenarios (12%), and the highest satisfaction was found in the professional relationships between pharmacists and other healthcare professionals (78%).

Conclusion: Key factors contributing to job dissatisfaction include low salaries, excessive workloads, lack of respect from management, poor work environments, and limited career growth opportunities. To improve job satisfaction and the quality of pharmaceutical care, healthcare administrators, policymakers, and pharmacy directors should address these issues by reducing workloads, increasing compensation, fostering a respectful work culture, and enhancing career development opportunities. These improvements will support a more satisfied and productive workforce.